Improve Ratings. Benchmark Competitors. Leverage the Power of AI.
Aggregate reviews and posts from every review, social and delivery platforms.
Get industry-specialised insights for all levels of management.
Collect feedback and contact details using customisable and branded forms.
Collect dish-by-dish feedback from customers based on their order.
Respond to reviews on major platforms from one dashboard. Set up automated replies.
Benchmark the quality and relevance of your copy with context to your brand.
"Sentiment Search is a fantastic tool, the platform allows us to view all our guest feedback in one place.
The level of insight and sentiment offered is invaluable in helping us stay connected with our guests and make informed decisions as a company.
The customer service from the team is unbeatable, they are always available to help and advise on how to get the best from the system."
Imogen Harrison, Guest Experience Manager
"Amazing piece of tech it has saved our marketing team so much time and allows us to see all reviews in one place with a NPS attached to it all.
Since using it our Google rating at all venues has gone up."
Blake Read, CEO
"Very useful piece of tech for tracking your reviews across multiple platforms and benchmarking against other establishments in your area.
Prithvi and his team are also swift to assist and good to work with."
Noel Hunwick, Marketing Director & Co-Founder
"Sentiment Search is a breakthrough tool to get all your reviews and guest feedback under one platform.
With hourly updates it helps the brand stay connected seamlessly with its audience and resolve any concerns they face in real time.
This has worked well for the brand Roseate Hotels & Resorts (India & UK) that I manage."
Ranjita Shaw, Director of Marketing
A user experience tailored for restaurants and used by a number of premium brands, including two Michelin-star restaurants.
Our sentiment analysis algorithm has an unmatched accuracy of 92% for the restaurant industry.
One of ten companies from across the world that have been funded by Techstars purely due to the quality of our insights.